Customer Information

Shipping Times

  • Lithuania - 1 - 2 Days

  • UK & Europe - 3 - 9 Days

  • USA - 2 Weeks

  • Rest of World 2 - 3 Weeks

Waiting for your order to arrive? Track it at 17Track.

Orders are processed and shipped from our HQ within 1-2 business days after the order date .

You are personally responsible for any import duty/tax that may be applied to an order outside of the EU. This isn't a shipping charge, but a legal requirement decided by the governing law. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back - including the original cost of the shipping.

Returns & Exchanges

We currently do not accept returns. However, you will be able to exchange an order due to size issues. If you’d like to make an exchange please send us an email ASAP as stock is limited.

Items must be in their original condition and in their original packaging, unworn, unwashed and complete with their original labels and tags. Any promotional items included free of charge must also be returned shall the order be returned in full. Customers are responsible for return shipping costs.

SALES TAX:

Is automatically determined by your shipping address - and may be added depending on your country/ state/ city.

EXCHANGE RATES:

All our prices are listed in EURO, and you will be charged in EURO. If your local currency isn’t EURO, your bank or credit card company will convert the amount to your local currency. Alternatively, you can shop in your local currency on our Etsy store.

Need help? Email milly@straighttalkbn1.com for assistance.